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How can I reset my password?

If you forgot your password or want to set a new one, there are two ways to do it:


Option 1: Use the direct reset link

Enter the email address linked to your Wiser account and follow the steps in the email.


Option 2: Reset from inside the app

  1. Open the app and tap Sign In at the bottom of the welcome screen.

  2. On the Sign In screen, tap Forgot password?

  3. Enter the email address associated with your account.

  4. Tap Send reset link.

  5. Open the password reset email and tap Reset password.

  6. Create a new password and confirm it.

  7. Tap Reset password to save your new password.

  8. Once your password has been updated, tap Go to Sign In and log in using your new password.

Note: If you don't receive the reset email, check your spam or junk folder and make sure you're using the email address associated with your account.

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