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How can I reset my password?

Updated over 2 weeks ago

If you forgot your password or want to set a new one, there are two ways to do it:


Option 1: Use the direct reset link

Enter the email address linked to your Wiser account and follow the steps in the email.


Option 2: Reset from inside the app

On Android:

  1. Open the app and go to the Profile section

  2. Tap the gear icon (top right)

  3. Tap “Login with email” on the welcome screen

  4. Select “Forgot my password”

  5. Enter your email address

  6. Check your inbox and follow the instructions in the reset email

On iOS:

  1. Open the app and go to the Profile section

  2. Tap the gear icon

  3. On the welcome screen, tap the Email icon

  4. Select “Login with email” in the upper left

  5. Choose “Forgot my password”

Enter your email and follow the instructions in the reset email

If the email doesn’t arrive within a few minutes, don’t forget to check your Spam or Junk folder.

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