If you would like to request the deletion of your account and personal data, we are required to complete a verification process to confirm that the request is being made by the rightful account owner in accordance with GDPR requirements. This step is necessary for both security and technical processing purposes.
Your User ID helps us securely verify your account information and match it with your registered email address, ensuring that the deletion request is processed accurately across all systems.
To locate your User ID:
Open the application
Go to the Profile tab
Tap on Settings
Tap to copy your User ID
Once the verification process is completed, we will proceed with deleting your personal data and send you a written confirmation once the deletion has been finalized.
Please send your deletion request along with your User ID to our support email address.