If you encounter a bug or technical issue while using Wiser, please contact our support team with as much detail as possible. Providing detailed information helps our team investigate and resolve the issue more quickly.
When reporting a bug, please include:
A clear description of the issue
Step-by-step instructions explaining how the issue occurred
The exact time and date when the issue happened
Your device model and operating system version
Any error messages you received
A screen recording clearly showing the issue, if possible
We especially recommend including a screen recording that demonstrates the issue from start to finish, as this helps our technical team better understand and reproduce the problem.
Please send your report and attachments to: [email protected]